| Frequently Asked Questions |
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Q. After making my reservation through the website or via email, will I receive any
written confirmation from the hotel? |
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A. Yes, an email will be sent as confirmation of your reservation. If an email is not sent to you
within two days, please contact us by e-mail at info@hotel-taiyo.com |
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| Q. Is the room rate per person or per night? |
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| A. Price is in Japanese YEN and is per room per night and includes tax. |
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| Q. Do the rooms come with air conditioning? |
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| A. Yes, all of our rooms have air conditioning. |
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| Q. Can I request Non-smoking room? |
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| A. Yes you can. |
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| Q. What are your check-in in and check-out times? Can you arrange an early check in? |
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A. Check-in time is 12:00, and check-out time is 10:00.
Early check-in times can be arranged but are subject to availability. |
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| Q. Are there rooms that accommodate 3 people? |
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| A. Yes, 3 people can stay in a Triple room (W/restroom). |
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| Q. Do you have rooms available for women only? |
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A. Yes, we have Ladies single rooms and Ladies twin rooms available on at the 9th floor (the top floor).
They are all non-smoking rooms. |
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| Q. Do the rooms have their own toilet? |
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A. No, not all of our rooms have their own private bathroom,
However, there is a public
restroom and washroom on each floor, and there is a public bath located on the 1st floor.
Look at the facilities page for more information about the bathing facilities.
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| Q. Do you have a private shower room? |
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| A. Yes, We have 2 private shower rooms available for 24hours.
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| Q. Can I send my luggage by express delivery to your hotel before I check in? |
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A. Yes, You can send it to the following address.
Be sure to write your check-in date on the delivery label.
HOTEL TAIYO TEL. 06-6631-0802
1-2-23, TAISHI, NISHINARI-KU, OSAKA, JAPAN 557-0002
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| Q. What credit card types are accepted at your hotel? |
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| A. VISA, MasterCard, Amex, Diners. |
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| Q. Can luggage be left at the hotel? |
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A. Luggage can be left in your room. Also, we can keep your luggage at the reception desk
before your check-in, or after your check-out. |
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| Q. Do you have internet access? Can I connect my laptop to the internet? |
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A. Internet service is available free of charge.
There are computers available in the 1st floor lobby. We also have a LAN cable in the lobby area for hooking up your laptop. |
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| Q. Are there any convenience stores nearby? |
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| A. Yes, there is a FamilyMart a Lawson's, and a 100yen store nearby. |
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| Q. What is the cancellation policy on my reservation? |
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A. If you cancel your booking for any reason,
please let us know as soon as possible for the sake of other travelers who have not found accommodation yet.
Please note that a cancellation fee will be required if you cancel ALL of your reservation as in the following cases:
* 1 day prior to arrival date --- 20% of total accommodation fee
* On arrival date --- 80% of total accommodation fee
* No show --- 100% of total accommodation fee
*except stay in a group |
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| We look forward to seeing you at Hotel Taiyo in Osaka!
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