| Frequently Asked Questions |
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Q. Once I have made my reservation through the website or email, will I receive any
written confirmation from the hotel? |
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 Yes, an email will be sent as confirmation of your reservation. If any email will not be sent to you
for two days and more, please contact us by e-mail at info@hotel-taiyo.com |
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| Q. Is the room rate per person or per night? |
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| Price is in Japanese YEN and is per room per night and includes tax. |
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| Q. Are the rooms air conditioned? |
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| Yes, all of our rooms have air conditioning. |
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| Q. Can I request Non-smoking room? |
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Yes you can. In case Non-smoking rooms are occupied already, we can refresh
the smell of your room before your check in. |
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| Q. What are your checking in and checking out times? Can you arrange early check in? |
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Check in time is 12:00, and check out time is 10:00.
Early check in time can be arranged and is subject to availability. |
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| Q. Do you provide linens ? |
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| Yes, it is included in your room charge. Towels, Toothbrush, and Japanese bathrobe is also included. |
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| Q. Do you have curfew? |
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Yes, the curfew is 24:00. We close the gate for your security, but we open the door
when you ring the doorbell outside if you come back after 24:00. |
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| Q. Do you have rooms for 3 persons? |
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| Yes, 3 persons can stay at Twin Japanese-style room B. |
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| Q. Do you have rooms for only ladies? |
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Yes, we have Ladies single rooms and Ladies twin room at the 9th floor (the top floor).
They are all non-smoking rooms. |
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| Q. Do you have rooms which contain a Bathroom? |
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No, all of our rooms do NOT contain their own private bathroom, and most of rooms do not
have a restroom inside the room. There is a public bathroom at the 1st floor, and
public restrooms are at the every floor. Look at the page "facilities" about the bath.
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| Q. Do you have a private shower room? |
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No, we don't have any private shower room. You can use the private shower rooms
at the hotel near by (30seconds walk from our hotel) with no charge. |
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| Q. Can I send my luggage by express delivery to your hotel before I check in? |
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Yes, You can send it to the following address.
Be sure to write your check-in date on the delivery label.
HOTEL TAIYO TEL. 06-6631-0802
1-2-23, TAISHI, NISHINARI-KU, OSAKA 557-0002, JAPAN
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| Q. What credit card types are accepted at your hotel? |
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| VISA, MasterCard, Amex, Diners. |
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| Q. Can luggage be left at the hotel? |
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Luggage can be left at your room. And also, we can keep your luggage at the reception
before your checking in, or after your checking out. |
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| Q. Is there any locker in your hotel ? |
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| No, we don't have lockers, but we keep your valuables at the reception. |
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| Q. Do you have internet access? Can I connect my laptop to the internet? |
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Internet service available free of charge.
We have Internet service available free of charge at first floor for your
laptop. |
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| Q. Are there any convenience stores nearby? |
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| Yes, there is FAMILYMART nearby, and 100yen store next to it. |
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| Q. Can I get any discount for long staying? |
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| Yes, we can discount 10% of the amount for your 10 nights stay. |
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| Q. What is the cancellation policy on my reservation? |
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To avoid cancellation charge, you must cancel reservation 24hours in advance.
100% of the room charge for No-show. |
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| We look forward to seeing you at Hotel Taiyo in Osaka!
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